SUPPORTBEAR LIMITED (“we,” “us,” or “our”) operates the website https://supportbear.co/ (the “Website”). This Privacy Policy outlines how we collect, use, and protect the personal information of users (“you” or “your”) who visit our Website.
1. Information We Collect
We may collect personal information from you when you visit our Website, register for an account, place an order, subscribe to our newsletter, or fill out a contact form. The types of personal information we may collect include:
- Name
- Email address
- Mailing address
- Phone number
- Billing information
- IP address
- Cookies and usage data
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill orders
- To communicate with you about your account and purchases
- To send you marketing communications, newsletters, and promotional offers
- To improve our products, services, and website functionality
- To analyze trends and user interactions on our Website
- To comply with legal and regulatory requirements
3. Information Sharing
We may share your personal information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also share your personal information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Your Rights
You have the right to access, update, or delete your personal information at any time. You can do this by contacting us at [insert contact email]. We will respond to your request within a reasonable timeframe.
5. Cookies
We use cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. You can control cookies through your browser settings.
6. Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at help@supportbear.co.